Agenda

The course includes three units of competency from CPP40307 Certificate IV in Property Services (Real Estate).

• CPPDSM4007A - Identify Legal & Ethical Requirements of Property Management to complete agency work
  • • Develop knowledge of property management process – residential and commercial property
    • Handle money
    • Apply knowledge of property management
    • Identify roles and responsibilities of agency personnel in property management
    • Use a key register
    • Communication and dispute resolution
• CPPDSM4008A - Identify legal and ethical requirements of real estate sales to complete agency work
  • • Develop knowledge of real estate sales including laws and regulations.
    • Develop knowledge of sales process including methods of selling.
    • Identify roles and responsibilities of sales personnel.
• CPPDSM4080A - Work in the Real Estate Industry
  • • Develop knowledge of real estate agency operations.
    • Interpret and comply with legislative and agency requirements.
    • Model ethical practice.
    • Identify industry employment requirements.

FAQs

• How do I enrol?
  • • Complete the online application
    • On completion, you will receive a confirmation email with your invoice
    • You will also receive an email to complete a course suitability survey. Please complete this survey promptly

    Applicants for class-based training

    Depending on your survey responses, you may either receive a request for a phone interview OR an email inviting you to attend the first class. If applicable, access details for the student portal will also be provided at this stage.

    Please bring your photo identification and residency (green Medicare card) or visa status information and pens and paper on the first day of class. All your learning materials will be provided in class.

    Applicants for guided distance learning

    An REIV representative will contact you to conduct a phone interview where they will run through a series of suitability and support questions with you. If the course is deemed suitable for your needs and career aspirations, you will receive an email with access details to commence your learning.   

• How will training be delivered?

  • Classroom Setting

     

    Full time

    • 5 days intensive classroom sessions. Monday to Friday 9am to 5pm
    • Two in class assessments during this period
    • Students are expected to complete approximately 8 hours of self-paced learning in order to complete assessments

    The training and assessment is completed over approximately 5 weeks.

    • First week is dedicated to
      • In class learning
      • Completing a project and role play assessments in class
      • Trainers will also provide direction to students on the additional learning that will be required to complete their other assessment tasks
    • The remaining weeks
      • Opportunity to attend any of the scheduled learning support sessions (please see Student Support page for more information)
      • Student to complete and submit the other assessment tasks in their own time

     

    Part time

    • This is provided as 2.5 weeks class sessions. Total of 10 evening sessions must be attended.
    • Students are expected to complete approximately 8 hours of additional self-paced learning in order to complete assessments.

    The training and assessment is completed over approximately 6.5 weeks

    • First two weeks are dedicated to
      • In class learning (Monday to Thursday) nights from 6pm to 9.30pm
      • Completing a project and role play assessment in class
      • Trainers will also provide direction to students on the additional learning that will be required to complete their other assessment tasks.
    • The third week is dedicated to
      •  In class learning (Monday to Tuesday) nights from 6pm to 9.30pm
      • Completing colleague review and role play assessment in class
      • Trainers will also provide direction to students on the additional learning that will be required to complete their assessment tasks.
    • The remaining 4 weeks
      • Opportunity to attend any of the scheduled learning support sessions (please see Student Support page for more information)
      • Students to complete and submit the other assessments in their own time.

     

    Guided Distance Learning

     

    This type of learning allows students the flexibility over a four-month period to work through the REIV’s resources and guides to complete their assessment. Course materials are all made available via REIV’s online platform and students will have trainer support through a monthly phone call as well as the ability to attend scheduled assessment support sessions  (please see Student Support page for more information) as well as email support via [email protected].
    All training & assessment must take place in Victoria. For guided distance learning enrolment please email: [email protected].

• Who will be training me?

  • The REIV only employs trainers and assessors who have extensive real estate experience and are well positioned to use their industry knowledge to enhance your learning.

    All REIV trainers and assessors hold the required training qualifications and undertake continuing professional development in both their training and assessing competency, and relevant real estate industry acumen.

    They are also real estate agency practitioners who maintain REIV membership and are registered as licensed agents with the Business Licensing Authority.

• How will I be assessed?

  • Training and assessment for the Agent’s Representative course relies on

    • competency-based assessment,

    • no tests or exams.

    Students need to be able to demonstrate that they can perform a given task/s in order to be deemed competent. Students are provided with appropriate training to facilitate the learning to achieve competency.
    Assessment methods include

    • written tasks, including reports & short answer question,

    • undertaking projects

    • analysis of case studies

    • simulation of common industry scenarios through role plays.

    The role play and project assessments will be conducted during the classroom sessions, with the remainder of the assessment completed by students in their own time.
    
    For students undertaking guided distance learning they will need to video themselves performing the role play and upload the video or the assessor will conduct the role plays over the phone. All other assessment can be completed and submitted in the regular manner.
    
    When a student has been assessed as competent and therefore meeting the requirements of each of the three units in the course, the REIV is able to issue a Statement of Attainment. 
     

• If I am attending classes will I need to attend every session?

  • Some assessments are completed in class therefore, it is expected that students commit to attend all sessions during their course.

• What support will be provided?
  • Support needs of students are wide and varied and can include
    • literacy & numeracy assistance,
    • medical conditions that may impact student’s learning
    • a physical disability
    • additional learning needs.
    In order for an appropriate support strategy to be put in place before commencing, a survey is sent to students to self-identify any learning support needs or individual background information that may impact learning.
    
    Click here for further information about our student support.
• How will my progress be monitored?

  • Trainers and assessors will monitor and document student progress to ensure desired learning outcomes are being achieved. Assessment outcomes are monitored through Course Reports. 
    
    The Student Management System provides descriptive analysis of progress in the course. This information allows us to identify any students who may be ‘at risk’, including:

    • Students who have no training activity for 3 months or more
    • Students who have not achieved unit competency after two attempts and may fail the unit

    
    Students identified as such are offered additional time with a support trainer.

     

• What will I be awarded at the completion of the course?

  • Students will be assessed to ensure that they are able to demonstrate competency as required by each of the three units within the course.
    
    Written assessment tasks will be completed and submitted by students. When a student has been assessed as meeting the requirements of each of the three units in the course, the REIV is able to issue a Statement of Attainment.

• Can I start working in the real estate industry after completion of this course?

  • This course covers the education component required by the Business Licensing Authority (BLA) to work as an Agents Representative.
    
    Prospective students should verify their eligibility to be employed as an agent’s representative with the Business Licensing Authority.
    
    As an Agent’s Representative you can work for a Licensed Real Estate Agent and undertake a broad range of duties and responsibilities such as sales, property management, business broking and buyer’s advocacy.
    Prior to issuing authority to perform the duties of an estate agent in Victoria, an employing estate agent will want to ensure that any prospective agent’s representative meets the requirements of the Business Licensing Authority.
    
    These include:

    • Fit and proper person requirements
    • Age requirements
    • No history of bankruptcy
    • No criminal history