Inside PM - Safety in the Workplace


Visiting strangers in their homes is usually considered a bad idea but is routine work for a real estate professional.

Whether you are going for an appraisal, a negotiation or a routine property inspection, you are often visiting strangers in their homes. Your personal safety is paramount when visiting a property or clients onsite. While not all situations can be avoided, there are many steps you can take to be aware and prevent any possible incidents. Office Principals and Managers must also take the necessary steps to ensure safety of their teams.

Join us for an informative session on strategies, guidance and tips on keeping yourself and your teams safe.

Keith Banks, one of Queensland's most decorated police officers, will share tips on personal safety, the do’s and don’ts, things to look for and self-defense tips. Keith was in the Queensland Police Force for twenty years (1975-95), going undercover during the premiership of Joh Bjelke-Petersen and Terry Lewis' time as police commissioner, the most notoriously corrupt period in Queensland history.

This practical session will be followed by a panel discussion with senior managers who will share their approach to safety with their teams and the systems, processes and training that they have implemented in their businesses.

Webinar link and access details will be provided the afternoon prior. Please contact [email protected] should you have any queries.

Learn more about REIV’s Inside Property Management in 2021 series and upcoming topics.

Note : If you are having issues with online registration, please download the manual registration form



Keith Banks
Former Queensland Police Officer, recipient of two Bravery Medals and Valour Medal

Keith Banks is one of Queensland's most decorated police officers, a recipient of the Bravery Medal and twice being awarded the prestigious Queensland Police Valour Medal, among other honours. He was a member of the Queensland Police Force for two decades (1975-95) and worked as an undercover officer before moving to criminal investigation and other specialist areas including special weapons, counter-terrorism and criminal intelligence. He resigned from the police force to accept a senior role in the corporate sector. Keith has trained in the martial arts for many years and holds black belts in Tae Kwon Do and Karate.

Prue Bryant
Head of Property Management, Brad Teal Woodards

Prue Bryant understands real estate is about relationships. A licensed estate agent, Prue considers herself very fortunate to have always worked within leading agencies during her 25 years in real estate. As a member of the Brad Teal Advisory Board and a shareholder in the business, Prue leads by example as a respected mentor to her team. In 2019 the REIV (Real Estate Institute of Victoria) acknowledged Prue’s efforts by announcing her the Residential Property Manager (Executive) of the Year.  In 2020 the REIV acknowledged the efforts of Prue and her team by announcing Brad Teal Real Estate as the winners of the Property Management Team of the Year Award. In an industry that is constantly changing, Prue ensures that the professional standards and practices of the entire property management team are always on point.


Heidi Sparks
Rental Department Manager, Nelson Alexander

An award-winning professional with more than 20 years’ experience in residential real estate, Heidi Sparks is renowned for her down-to-earth approach, absolute honesty and unwavering integrity. Heidi’s enthusiasm and commitment to her work has been appreciated by her clients and colleagues alike, as well as being recognised by the REIV, winning consecutive Property Manager of the Year awards in both 2018 and 2019. Overseeing our dynamic rental department at Nelson Alexander Dockland’s, Heidi Sparks continues to excel as one of Victoria’s premier property management professionals, as well as imparting her invaluable knowledge and expertise to the rest of her team.


Amanda Bury
Manager, Company Culture & People, Chisholm & Gamon

With a full real estate licence, backed by more than 30 years in the industry, Amanda has developed outstanding skills in all facets of real estate and is well versed to support the team at Chisholm & Gamon to achieve the highest standards in customer service and exceptional results. Amanda has both quality and quantity of experience, with a career to date that has seen her excel in residential sales, property management (both commercial and residential), trust account management and the training and mentoring of other agents. Warm and friendly by nature, and with a genuine passion for the real estate profession, Amanda’s enthusiasm and desire to achieve excellence is reflected in the many strong relationships she shares with clients, customers and colleagues alike.




$27.50 (inc. GST)


$55.00 (inc. GST)

Webinar Duration 60 Minutes (approximately)

Note : If you are having issues with online registration, please download the manual registration form


04 Aug 2021, 4:00 PM
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