Information & Guidance

Information Service for Members

REIV Members have access to experienced Information Officers for guidance and advice on a range of real estate matters. 

When you have a specific question, whether it’s about government legislation or just need some general guidance on any aspect of your business, our experienced Information Officers are here to help. 

Advice for Members is available by contacting us at [email protected] or call 9205 6666.

Hint: before calling, check out our FAQ page and Property Dictionary which contain answers to many commonly asked questions.

Not a Member? Please contact Consumer Affairs Victoria for assistance.

Rental Determinations

In accordance with the provisions of some commercial leases the REIV will assist landlords and tenants by providing a determination of the rent payable in respect of a property. 

Find out more on our Rental Determinations page.


Services provided by Consumer Affairs Victoria


Residential Tenancies Enquiries

If you are a residential tenant with a query contact the CAV Residential Tenancies Call Centre on 1300 558 181.