On demand e-learning resources for the property sector

PropEL is the REIV's e-learning platform providing specialised real estate professional development resources.
A simple, self-paced method to always stay up to date with best practice standards.

Business Essentials

First Response and Evacuation

The Fire and Evacuation training module has been made in consultation with various industry experts. It will teach your employees the basics of fire safety, including what to do in the event of a fire, the use of fire fighting equipment and how to safely evacuate if necessary. 
Members : $18.18
Non Members : $36.36

2 CPD Point
Buy Now►

Manual Handling

Manual handling refers to any activity that requires a person to lift, carry, lower, push, pull, hold, or restrain an object. This module explores the importance of safely handling manual tasks, as they pose a risk to a person’s health and wellbeing.

Throughout the module, learners will see how they can conduct risk assessments, as well as about the correct lifting process for heavy objects and office ergonomics: to ensure a safer working environment.
Members : $27.27
Non Members : $54.54

2 CPD Point
Buy Now►

Hazardous Chemicals  

Covering the basics of handling hazardous chemicals, including personal protective equipment (PPE), and storage, this module demonstrates the importance of correct procedures, as well as how everyone in a workplace can keep each other safe.
Members : $18.18
Non Members : $36.36

2 CPD Point
Buy Now►

Bullying, Discrimination & Harassment

Every person has the right to feel safe and respected in a workplace.

By completing this learning, participants will understand the effects that negative behaviour has on people, as well as their roles and responsibilities in keeping themselves and everyone safe. 
Members : $18.18
Non Members : $36.36

2 CPD Point
Buy Now►

Dealing with Complaints and Difficult Customers

We encounter difficult situations and complaints almost everyday. Dealing with this is part of every job. If not handled well it can affect you, your customers and ultimately your organisation. This module is for everyone who interacts with customers and wants to learn how to manage this effectively. If handled well; a complaint can turn into an opportunity!
Members : $18.18
Non Members : $36.36

2 CPD Point
Buy Now►

Maintain Store Security

Maintain Store Security is directed mainly at retail outlets, offering advice on how to keep your store safe and secure for your employees and your merchandise. The threat of shoplifting and how to handle the possibility as well as its occurrence is addressed in detail.
Members : $18.18
Non Members : $36.36

2 CPD Point
Buy Now►

Information Security
(ICT Security)

Information security aims to defend information from unauthorised use, access, or disclosure. In an ever-increasing online world, businesses have to protect their information, as well as their employees and customers’ information.

Learners will be taken through the basic internet security threats, as well as how they can protect themselves online.
Members : $18.18
Non Members : $36.36

2 CPD Points
Buy Now►

Workplace Health & Safety

Work health and safety (WHS) is an essential component of any workplace. It ensures all employees, guests, clients, etc. are safe from any hazards/risks that can occur in a working environment.

In this module, learners will be able to identify and manage risks, how to respond to any incidents in the workplace, as well as how to correctly report them.
Members : $18.18
Non Members : $36.36

2 CPD Points
Buy Now►

Armed Robbery

The armed robbery module teaches your employees how they can help prevent armed robbery attempts in your business and how to respond safely in the event that one does occur.
Members : $18.18
Non Members : $36.36

2 CPD Point
Buy Now►

Record Keeping

What is a record? Why is it important? Exploring the different types of records, this module looks at a business’s requirements when it comes to record keeping. Learners will also begin to understand why it is important to make records and how best they can do so.
Members : $27.27
Non Members : $54.54

2 CPD Point
Buy Now►

Manage Quality Customer
Service

What makes for exceptional customer service? Strive to be the best. Grow your skills and enhance your career! This course covers the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. 
Members : $90
Non Members : $180

2 CPD Point
Buy Now►

Manage Risks

Enhance on your skills and knowledge in risk management. Learn to effectively manage risks in a range of contexts across an organisation or within a business context. It is general in nature and does not assume any given industry setting.
Members : $90
Non Members : $180.00

2 CPD Point
Buy Now►

Privacy in the Workplace

The Privacy in the Workplace module was developed to raise awareness about privacy policies, employee privacy rights in the workplace, as well as how organisations can use and disclose personal information.
Members : $27.27
Non Members : $54.54

2 CPD Point
Buy Now►

Online Short Courses

The course will provide information to expand on the skills and knowledge to understand commercial property management and will provide a solid base to commence your journey into the challenging and ever-changing world of commercial property. 
Members : $90.00
Non Members : $135.45

2 CPD Points
Buy Now►

The purpose of this course is to provide participants with some of the key skills and knowledge that are required to be successful in the Owners Corporation Management. 
Members : $90.00
Non Members : $135.45

2 CPD Points
Buy Now►

This course is designed for Real Estate Practitioners, to equip them with tools and skills to engage with colleagues, owners or tenants effectively on the issue of Family Violence. 
Members : $90.00
Non Members : $135.45

2 CPD Points
Buy Now►

Opening your own Real Estate Agency is an exciting decision that needs to be very well considered and thought out. This guide is designed to provide basic guidance and links to the key areas for consideration 
Members : Free
Non Members : $50.00

2 CPD Points
Buy Now►

In May 2017, changes to the Estate Agents Act 1980 came into effect to strengthen laws against underquoting in Victoria. Penalties apply to those who do not comply with these laws. Price estimation is a fundamental aspect of selling real estate and it is critical that all agents understand the rules and their obligations. This short course has been developed by the REIV to address some of the commonly observed errors, misinterpretations and knowledge gaps. The course is a valuable resource for all agents, experienced or new, to update your understanding and ensure compliance with the legislation.. 
Members : $50.00
Non Members : $100.00

2 CPD Points
Buy Now►

Understand the Legislation, Regulations, role and responsibilities of agents working with real estate trust accounts. Supported with practical examples, this self-paced online course, will help you better understand the responsibilities for trust account transactions, including audits. 
Members : $136.36
136.36
Non Members : $227.27
2 CPD Points
Buy Now►

This information module provides general information regarding compliance with Australian Privacy Act required of some REIV members operating a business. 
Members : Free
Non-Members : $50

2 CPD Points
Buy Now►

This course will provide participants with insights and practical examples of knowledge required to manage a tenancy. It includes timely and effective communication with renters, rental providers and other stakeholders and the management of rent payments, arrears, routine inspections, repairs, maintenance, tenancy renewals, rent increases and tenancy agreement breaches.
Members : $90
Non-Members : $135.45

4 CPD Points
Buy Now►

This course will specify the skills and knowledge required to finalise a tenancy. It includes determining circumstances in which rental agreements may be ended, processes and documentation to end rental agreements, processes to re-let property and issues that may arise from termination of rental agreements.
Members : $90
Non-Members : $135.45

4 CPD Points
Buy Now►

This course will specify the skills and knowledge required to establish renter relationships in property management. It includes responding to enquiries from renters, establishing details and profile of potential renters, matching renters with properties, aligning residential rental provider (RRP) and renter expectations, managing relationships and maintaining records of interactions.
Members : $90
Non-Members : $135.45

4 CPD Points
Buy Now►

This short course will assist in understanding what an ESM is, when it is relevant, and who is ultimately liable for associated costs.
Members : Free
Non-Members : $50.00

3 CPD Points
Buy Now►

This course will specify the skills and knowledge required to establish and manage relationships in property management with residential rental providers. This includes establishing an agreement with a RRP to provide residential property management services and maintaining the relationship.
Members : $90.00
Non-Members : $135.45

4 CPD Points
Buy Now►

On Demand Webinars

Some of the most respected names in auctioneering have competed in the REIV competitions and used that as a critical building block for successful careers. Watch and learn from this online discussion where Paul Tzamalis talks to Adrian Butera, Peter Kakos and Luke Banitsiotis about their competition journey and how it has helped them in their careers. 
Members : Free
Non Members : Free

1 CPD Point
Buy Now►

No matter what sector of real estate you work in, effective negotiation is integral to success. Whether its vendors, buyers, business owners, landlords or tenants, real estate is the business of persuasion.
Members : Free
Non Members : $50.00

1 CPD Point
Buy Now►

DIY tools - property photography  

The pandemic challenged every industry and highlighted the need to adapt and learn. The real estate sector relied on digital tools to list and promote properties remotely while recording some of the best market performance over the 2020 -2021 period. This webinar covers some of the free and paid digital tools that can help agents list and promote a property when access to a professional photographer may not be available.
Members : Free
Non Members : $50.00

1 CPD Point
Buy Now►

Material Fact Guidelines

As part of the Sale of Land Amendment Act 2019 - Material Fact Guidelines, a vendor or their agent must disclose all known material facts, as soon as a prospective buyer indicates they are considering buying the property, from March 2020. Join Gil King, REIV CEO and Andrew Meehan Co-Founder, Director and CEO of the Nicholas Lynch Real Estate Group, as they unpack the guidelines, provide examples of material facts and walk members through the penalties for non-disclosure. 
Members : Free
Non Members : $50.00

1 CPD Point
Buy Now►

Meth Contamination : What it means for Property Managers

Property Managers need to gain an understanding of the process of identifying an impacted property and implementing measures to protect all stakeholders. 
Members : Free
Non Members : $50.00

1 CPD Point
Buy Now►

Selling Residential Rental Property under the new RTA

There are a number of aspects that selling agents should be aware of. As an agent selling a rental property, vacant or occupied, there are aspects of the RTA that you must consider.
Members : Free
Non Members : $50.00

1 CPD Point
Buy Now►

Cyber security awareness training

A short webinar to highlight some of the common ways real estate businesses are targeted by cyber criminals and simple strategies to mitigate such risks.
Members : Free
Non Members : Free

2 CPD Points
Buy Now►

Over 120 new rental tenancy standards came into effect on 29 March 2021. The changes to the Residential Tenancies Act (RTA) in Victoria are significant, and it’s critical that all property professionals and owners get across them. 
Presenter: Gil King, REIV CEO

Members : Free
Non Members : $50.00

2 CPD Points
Buy Now►

Whether it's sport or real estate, relationships, capability and motivation are critical to success. Watch and learn as REIV Members Adrian Butera and Harry Li talk to former head coach of the Hawthorn Football Club, Alastair Clarkson.
Members : Free
Non Members : $50.00

1 CPD Point
Buy Now►

Whether it's sport or real estate, relationships, capability and motivation are critical to success. Watch and learn as REIV Members Adrian Butera and Harry Li talk to Senior Coach of the St Kilda Football Club, Brett Ratten.
Members : Free
Non Members : $50.00

1 CPD Point
Buy Now►

Whether it's sport or real estate, relationships, capability and motivation are critical to success. Watch and learn as REIV Members Adrian Butera and Harry Li talk to Senior Coach of the Geelong Football Club, Chris Scott.
Members : Free
Non Members : $50.00

1 CPD Point
Buy Now►

Whether it's sport or real estate, relationships, capability and motivation are critical to success. Watch and learn as REIV Members Adrian Butera and Harry Li talk to Senior Coach of the Melbourne Football Club, Simon Goodwin.
Members : Free
Non Members : $50.00

1 CPD Point
Buy Now►