Residential Property Management Essentials
Details
Build your confidence in residential property management. Designed for newcomers and established property managers looking to hone their craft, this short course goes beyond the Certificate IV to give a deeper understanding and immediately applicable skills and knowledge for career growth.
Covering everything from prospecting and inspecting to lease negotiation and client communication, the course offers practical, industry-led training tailored to Victoria’s residential property market. Compliance requirements, both current and upcoming, are covered in detail to ensure your knowledge is future proof.
Led by experienced professionals, the course combines a two-day, in-person workshop with six months of ongoing online resources to reinforce your learning and support your ongoing growth.
Upcoming Intakes
- Upcoming Course
16 - 17 October
9:00 am
- Location
REIV HQ
617 Victoria St, Abbotsford 3067
- CPD Hours
16
- Price
Member: $720
Staff Subscriber: $792
Non Member: $1080
- Explore the series
MORE INFORMATION
The role and value of Property Management in a real estate business
Methods for building a rent roll
Bringing on new managements
Preparing a property for leasing
Minimum Standards & Safety Checks
Establishing, managing and ending the tenancy
Complaint handling & risk management
RDRV (Rental Dispute Resolution Victoria) and VCAT
Understand the value of the rent roll to a real estate business
Build awareness of growth opportunities for the rent roll
Communicate effectively with Rental Providers and Renters
Be trusted by Rental Providers to protect their investment
Confidently onboard new managements
Manage the entire tenancy life cycle
Effectively resolve tenancy issues
Communicate effectively with clients and stakeholders
Confidently explain current & future compliance requirements in property management
Receive formal recognition of your commitment to professional growth with a Certificate of Completion
This short course is suitable for Agents Representatives or Licensed Estate Agents.
Build your confidence and skills in property management
Presenter
Zac Muller, Operations Manager, Property Management at Kay & Burton | Chair, Property Management Chapter Committee at Real Estate Institute of Victoria (REIV) | Licensed Estate Agent (CEA)
Zac Muller is a seasoned property management professional with over seven years of experience managing some of Melbourne’s most prestigious homes. Known for his expertise in the luxury real estate sector, Zac is a distinguished leader whose approach combines strategic vision with a meticulous commitment to client service.
Zac’s exceptional skills were honed during his tenure at WHITEFOX Real Estate, where he led the property management department, crafting processes that became industry benchmarks. His leadership not only strengthened the business but also solidified his reputation as an innovator in high-end property management.
Now, as Operations Manager, Property Management at Kay & Burton, Zac leads the luxury property management division with a steadfast dedication to excellence. His strategic oversight ensures operational performance, compliance, and innovative solutions that set the standard in Melbourne’s luxury market. His ability to anticipate and fulfill the unique needs of high-end clientele consistently elevates the client experience and inspires his team to deliver their best.
Beyond his role at Kay & Burton, Zac contributes to the broader real estate industry as the Chair of the REIV Property Management Chapter Committee, where he helps shape best practices and advocate for the interests of property managers across Victoria.