Back to Basics at VCAT

When it comes to VCAT, small mistakes can have real consequences. This practical session simplifies the process, giving you a clear understanding of how to approach Tribunal matters with confidence.

Hosted by Castellan Consulting, the course delivers straightforward, actionable guidance you can apply immediately in your day-to-day property management role. From preparing your application through to post-hearing outcomes, you will gain the tools to manage matters efficiently and professionally.

Led by industry experts with both legal and operational experience, this session focuses on real-world application. You will leave with a stronger understanding of your obligations, your options, and how to present your case effectively.

What you'll learn:

• Understanding the VCAT ecosystem

• When to apply to VCAT and when alternative avenues may be appropriate 

• Service requirements and common procedural pitfalls 

• Drafting effective summaries of proof and gathering relevant evidence 

• Communication with renters and the Tribunal prior to the hearing 

• Consent orders, settlement discussions and strategic considerations 

• How to presenting your case on the day and guiding the Member through the issues 

• Post-hearing considerations, including warrants of possession and handling review applications

A light morning tea will be served during the session to allow you the opportunity to network.