Information & Guidance

Responding to an average 300 calls per week, REIV Information Officers are here to support you

Information Service for Members

Members have access to experienced Information Officers who are focused on supporting and assisting Members with the right information and guidance.

When you have a specific question, whether it’s about government legislation or just need some general guidance on any aspect of your business, our experienced Information Officers are here to help.

One of the most valued services offered by the Institute

Members can contact the REIV Information Officers by calling 9205 6666 during business hours.

Not a Member? Get access to our expert Information Officers by joining the REIV today.

For non-member or public advice, please contact Consumer Affairs Victoria for assistance.

Call us for guidance on:

Legislation

Have a question about real estate legislation, REIV Information Officers can assist.

Regulations

Need to respond to the Regulator? We can help you plan and prepare.

Compliance

Assisting Members run compliant businesses is at the heart of everything we do. Call us if you clarification on any aspect.

Rental Determinations

In accordance with the provisions of some commercial leases the REIV will assist landlords and tenants by introducing a suitably qualified valuer to determine the rent payable in in respect of a property.

Rental Determinations

Residential Tenancies Enquiries

If you are a residential tenant with a query contact the Consumer Affairs Victoria Residential Tenancies Call Centre on 1300 558 181.