Challenging Situations in Property Management- Your Role & Responsibilities

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Overview


Formerly titled 'The Difficult D's of Residential Property Management' this course facilitated by Leah Calnan, who has more than 20 years experience in the property industry. In this course you are bound to learn a lot from this experienced individual who has seen it all, and get all of your challenging questions answered.  

This course covers a range of situations and issues that residential property managers can face on a regular basis. This course will provide you with the necessary information and skills to assist in making appropriate decisions in challenging circumstances.

 

Designed For


Real Estate Agents working in Residential Property Management


 

Expected Outcomes


Topics for discussion include the following:
 

Death, Divorce and Door Keys

 

This course will cover the answers to questions like:

  • Who are you allowed to take instruction from?

  • Should you favour one tenant over another?

  • Are you allowed to change the locks? 

  • Could you be contributing to a dangerous situation if you don't get the locks changed?
     

Drugs, Domestic Violence and Dangerous Situations

 

Learn how to identify dangerous situations and minimise risk to yourself and others by taking the appropriate action.
 

Disputes, Declining Application, Databases and Difficult People


This course will cover the answers to questions like:
  • How much information should you record?
  • Who has access to the information that you record?
  • Who are you not allowed to share information with?

 

Dogs and Damage


Learn about how to deal with damage identified during routine inspections, tenant notifications and final inspections.       
 

Pre-Requisites


Completion of the Agents Representative course

 

more..

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Recognition:

Face to Face
Highlight
Metro
Property Management
Sharpen Your Skills
The Difficult D's of Residential Property Management

Fees

$440.00 for Non-Members
$330.00 for Members

Training is conducted at: